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Dillard’s

November 24th, 2008 by admin


Dillard’s

Store Return Policy

We trust you will be satisfied with your Dillard's purchase. However, should you decide the merchandise is not satisfactory, Dillard's return policy is stated below.

The merchandise may be mailed back to us, or returned to any Dillard's location. Please leave all merchandise tags attached. Also, please note that if you choose to mail the merchandise back, you will be responsible for the postage. We recommend that you insure the package and ship via a traceable method. No refunds are given on shipping and handling charges. Personalized items cannot be returned.

Address package to:
Dillard's
444 Brick Church Park Drive
Nashville, TN 37207-3216

Dillard's will issue a refund in the form and amount of the original tender paid (including sales tax) or Dillard's will issue a Merchandise Credit, at the customer's choice, when each of the following conditions has been met:

-The merchandise must be returned within thirty (30) calendar days of purchase; and

-The merchandise must be in its original, unused condition unless there is a manufacturer's defect; and

-The merchandise must be accompanied by either the original Dillard's Receipt or the original Dillard's Proof of Purchase Label. (Proof of Purchase information is included on the packing slip for all Dillard's Direct orders.)