Walgreens

November 14th, 2008 by admin

Walgreens

Return Policy

Online store returns
Many items you purchase online can be returned to your local Walgreens.
If the item is an exception to our standard return policy, you will find return instructions on the receipt below the product description . If the receipt lists no exceptions, you may follow one of these two standard return methods:
1. In-store returns
Bring the item and invoice to any Walgreens store within 30 days of the date on the invoice for immediate credit to your credit card account. Taxes will be refunded at your local rate. Items returned without an invoice are subject to the approval of store management and will be refunded to a gift card.

2. Returns by mail
Mail the item in the original packaging to our return center with the label provided. Include the invoice with the product. On the invoice, circle the item(s) you are returning and check the box next to the appropriate return code. We will notify you via email when we have received and processed the returned item(s).
If you returned an item used to qualify for our free shipping promotion and the return reduces the order subtotal to less than the amount needed to qualify for free shipping, we will deduct the cost of shipping from the refund or charge the shipping cost to the credit card used to make the purchase.

Pharmacy returns
By law, we cannot accept returns of prescription products for reuse or resale. However, if you feel we have made an error in filling the prescription, please email us or call (877) 250-5823 with the details of the error. We will request special authorization for a return of the prescription.

Contact lens returns
We will accept returns of any unopened, unexpired and undamaged boxes of in-stock contact lenses in the original packaging sold through Walgreens.com. Please note: Made-to-order lenses are not returnable. See Contact Lens Q&A for more information.
Mail the unopened, unexpired and undamaged boxes of in-stock contact lenses in the original packaging to our contact lens return center with the label provided. Include the invoice with the product. On the invoice, circle the item(s) you are returning. You will be notified via email once we have received and processed your contact lens return.
For contact lens returns only, use this address: Walgreens.com, Attn: Contact Lens Return, 4810 N. Milwaukee Avenue, Chicago, IL 60630. Please note: This address is only for returning contact lenses and not other Walgreens.com products.