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Game Stop

November 27th, 2008 by admin


Game Stop

 

Store and Online Return Policy

Returned product(s) must be in the original packaging and include any manuals, cabling and accessories in saleable condition. We reserve the right to limit returns to unopened or defective products. Defective product(s) will be replaced with a like item, upon return. Terms and conditions of manufacturer's warranty apply to defective video games systems and computer hardware after 30 days.
We do not accept returns of:

 

Any product(s) returned more than 30 days from the date on the packing slip.

Any product(s) that has been opened (taken out of its plastic wrap).

Any product(s) not in its original condition.

Any product(s) that is damaged, played, or is missing parts.

Any product(s) that were sold as part of a bundle, unless the bundle is returned complete.

Please do not send us product(s) that do not meet the return criteria listed above, as we do not issue refunds for non-qualifying items and cannot return the items to you.
To return a product:

Online:
To return or exchange an item to GameStop.com, include the packing list, identify the reason for the return and send it to the address on the return shipping label.

Store:
Items may be returned by taking them to a GameStop store location in the United States. Items returned to a GameStop store location must be accompanied by the original packing list. Store return policies may vary and are subject to manager approval.

Handling costs are non-refundable. If the reason for your return is due to our error, please contact us at the number below for a handling credit.

Promotional Discounts and Returns: Should you return an order that was placed using a promotional code, discount or offer, you will not be refunded for the amount of the code, discount or offer, as these discounts were deducted from the original purchase amount.

Still have Questions?
Contact us at help@gamestop.com or call (800) 883-8895. Hours of operation are 8:00 a.m.-9:00 p.m. (CST) Monday through Friday and 8:00 a.m.-8:00 p.m. (CST) Saturday and Sunday.

 

USED  games:  

You have 7 days to receive an exchange or refund, even if you simply dislike the product. After that you have an additional 23 days to process an exchange for an identical game, should it turn out to be defective 

Pokemon Emerald Version Game Boy Advance 2005 Pokemon Emerald Version Game Boy Advance 2005 Paypal 4 Bids US $15.50 15m
GAMES AND MOVIES FOR PSP GAMES AND MOVIES FOR PSP Paypal 0 Bid US $79.97 15m
UFC 2009 Undisputed Xbox 360 GAME GOOD CONDITION $1NR UFC 2009 Undisputed Xbox 360 GAME GOOD CONDITION $1NR Paypal 15 Bids US $20.50 15m
BIGFOOT COLLSION COURSE MONSTER TRUCK GAME DS BRAND NEW BIGFOOT COLLSION COURSE MONSTER TRUCK GAME DS BRAND NEW Paypal US $17.59 15m
NINTENDO DSDS LITE SPACE CHIMPS GAME BRAND NEWSEALED NINTENDO DSDS LITE SPACE CHIMPS GAME BRAND NEWSEALED Paypal US $12.49 15m
PLAYSTATION 12 DISNEYS THE LION KING GAME PSXPS1PS2 PLAYSTATION 12 DISNEYS THE LION KING GAME PSXPS1PS2 Paypal US $5.49 17m
Bakugan Dan Drago sphere game Skin 3 for Nintendo DSi Bakugan Dan Drago sphere game Skin 3 for Nintendo DSi Paypal 0 Bid US $9.92 17m
Nintendo Wii RemoteNunchuck Game ControllerSkin 5 SET Nintendo Wii RemoteNunchuck Game ControllerSkin 5 SET Paypal US $14.99 18m
Beijing 2008 The Official Video Game of the Olympic Ga Beijing 2008 The Official Video Game of the Olympic Ga Paypal 0 Bid US $.99 18m
MICROSOFT XBOX 360 VAMPIRE RAIN HORROR GAME BRAND NEW MICROSOFT XBOX 360 VAMPIRE RAIN HORROR GAME BRAND NEW Paypal US $13.99 19m
Pokemon FireRed Version Game Boy Advance 2004 Pokemon FireRed Version Game Boy Advance 2004 Paypal 3 Bids US $10.51 19m
Nintendo Wii RemoteNunchuck Game ControllerSkin 4 SET Nintendo Wii RemoteNunchuck Game ControllerSkin 4 SET Paypal 0 Bid US $16.49 20m
Ben 10 Alien Force cartoon game SKIN 2 for Nintendo DS Ben 10 Alien Force cartoon game SKIN 2 for Nintendo DS Paypal 0 Bid US $9.95 20m
Mario Kart Game Racing Wheel for Nintendo Wii Remote Mario Kart Game Racing Wheel for Nintendo Wii Remote Paypal 0 Bid US $.99 20m
CSI DEADLY INTENT GAME CRIME SCENE DRAMA XBOX 360 NEW CSI DEADLY INTENT GAME CRIME SCENE DRAMA XBOX 360 NEW Paypal US $29.99 21m
Bakugan Battle Brawlers dan game Skin 4 Nintendo DSi Bakugan Battle Brawlers dan game Skin 4 Nintendo DSi Paypal 0 Bid US $9.92 21m
Nintendo Wii Video Game System Console extras Nintendo Wii Video Game System Console extras Paypal 10 Bids US $112.50 22m
BLACK NEW Nintendo Wii RemoteNunchuck Game Controller BLACK NEW Nintendo Wii RemoteNunchuck Game Controller Paypal 0 Bid US $18.11 22m
XBOX 360 BLITZ THE LEAGUE 2 II FOOTBALL GAME NEW XBOX 360 BLITZ THE LEAGUE 2 II FOOTBALL GAME NEW Paypal US $9.99 23m
WAVE RACE 64 NINTENDO N64 Game WAVE RACE 64 NINTENDO N64 Game Paypal US $4.95 24m
NEW 6 in 1 Sports Game Pack for Nintendo Wii Remote NEW NEW 6 in 1 Sports Game Pack for Nintendo Wii Remote NEW Paypal 0 Bid US $.90 26m
Mighty Morphin Power Rangers game SKIN 2 Nintendo DS Mighty Morphin Power Rangers game SKIN 2 Nintendo DS Paypal 0 Bid US $9.95 26m
New Pink Steering Wheel for Wii Remote Mario Kart Game New Pink Steering Wheel for Wii Remote Mario Kart Game Paypal 0 Bid US $.01 26m
NINTENDO WII ULTIMATE BAND FACTORY SEALED AWESOME GAME NINTENDO WII ULTIMATE BAND FACTORY SEALED AWESOME GAME Paypal US $13.99 26m
GEARS OF WAR 2 Xbox Game COMPLETE GEARS OF WAR 2 Xbox Game COMPLETE Paypal 13 Bids US $10.50 26m
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Dillard’s

November 24th, 2008 by admin


Dillard’s

Store Return Policy

We trust you will be satisfied with your Dillard's purchase. However, should you decide the merchandise is not satisfactory, Dillard's return policy is stated below.

The merchandise may be mailed back to us, or returned to any Dillard's location. Please leave all merchandise tags attached. Also, please note that if you choose to mail the merchandise back, you will be responsible for the postage. We recommend that you insure the package and ship via a traceable method. No refunds are given on shipping and handling charges. Personalized items cannot be returned.

Address package to:
Dillard's
444 Brick Church Park Drive
Nashville, TN 37207-3216

Dillard's will issue a refund in the form and amount of the original tender paid (including sales tax) or Dillard's will issue a Merchandise Credit, at the customer's choice, when each of the following conditions has been met:

-The merchandise must be returned within thirty (30) calendar days of purchase; and

-The merchandise must be in its original, unused condition unless there is a manufacturer's defect; and

-The merchandise must be accompanied by either the original Dillard's Receipt or the original Dillard's Proof of Purchase Label. (Proof of Purchase information is included on the packing slip for all Dillard's Direct orders.)

Quicksilver

November 23rd, 2008 by admin


Quicksilver

Retail Store Purchases Return Policy

For a full refund returns must be made within 60 days with the original receipt and merchandise must be in its original condition.

Returns without a receipt will be issued a merchandise credit at the current selling price of the product.

All sales are final on women's swimwear.

Retail store purchases can only be returned to a Quiksilver/Roxy retail store. To locate a store nearest you, visit our Store Locator page.

 

Online & Phone Purchases Return Policy

Items purchased online or by phone may be returned or exchanged by mail or at any Quiksilver/Roxy retail store.

For a full refund returns must be made with the original receipt and merchandise must be in its original condition.

Returns by mail without a receipt require an order number, name and address or they will not be accepted.

Returns in store without a receipt will be issued a merchandise credit at the current selling price of the product.

Women's swimwear must be unworn with tags and sanitary liner attached.

Shipping & Handling fees and Gift Wrap are non-refundable, unless an item is damaged or defective.

Oakley

November 22nd, 2008 by admin


Oakley

Store and Online Return Policy

 

Note: Items purchased from an Authorized Oakley retailer must be returned to the place of purchase

15-Day Return Period (Electronics)

You must request an RMA for electronics products within 15 days of the date of original purchase.

30-Day Return Period

You must request an RMA for all other products within 30 days of the date of original purchase.

Restocking Fee

Unless prohibited by law, A 10% restocking fee will be charged on opened electronics products, unless the item is defective or damaged, or the wrong item was shipped to you.

Missing Item or Damaged Product Fee

Additional fees will be charged for any product missing the original box, packaging material, contents, accessories and/or manuals (i.e., any product not in "sellable" condition).

Please include the packing slip with your return and wrap the package securely. For your protection, we recommend that you use a traceable and insurable form of mail for shipment. Oakley Direct is not responsible for any items lost or damaged in transit.

Before returning your item(s), please call Oakley Direct Sales at the following number to obtain a Return Authorization Number: 1.800.336.3994

For United States Returns, Please Send To:

Oakley Dirce, Inc.

RA#----

1 Icon

Foothill Ranch CA 92610

NEW OAKLEY EYEPATCH POLARIZED 12 932 BLACK SUNGLASSES NEW OAKLEY EYEPATCH POLARIZED 12 932 BLACK SUNGLASSES Paypal 10 Bids US $136.67 33m
Oakley Half Jacket XLJ Positive Red Iridium lenses Oakley Half Jacket XLJ Positive Red Iridium lenses Paypal 4 Bids US $50.00 37m
Oakley Mens XS Snow Snowboard Ski Pants NEW W TAGS Oakley Mens XS Snow Snowboard Ski Pants NEW W TAGS Paypal 13 Bids US $45.89 40m
Oakley SQUARE WHISKER Sunglasses Brown D Bronze 05 770 Oakley SQUARE WHISKER Sunglasses Brown D Bronze 05 770 Paypal 14 Bids US $41.91 41m
New Oakley² Mens Zip Up Hoodie Sweatshirt size XL New Oakley² Mens Zip Up Hoodie Sweatshirt size XL Paypal 0 Bid US $27.32 1h 10m
New 10 Oakley Livestrong Straight Jacket Polished Black New 10 Oakley Livestrong Straight Jacket Polished Black Paypal 15 Bids US $60.13 1h 15m
Oakley HiJINX Sunglasses Matte Black POLARIZED 12 929 Oakley HiJINX Sunglasses Matte Black POLARIZED 12 929 Paypal 16 Bids US $104.78 1h 20m
New Oakley² Mens Zip Up Hoodie Sweatshirt size XXL New Oakley² Mens Zip Up Hoodie Sweatshirt size XXL Paypal 0 Bid US $27.32 1h 22m
New Oakley² Mens Zip Up Hoodie Sweatshirt size L New Oakley² Mens Zip Up Hoodie Sweatshirt size L Paypal 0 Bid US $24.99 1h 27m
EyezoneCo OAKLEY RX EyeglassBox Spring 20 S Blue 748 EyezoneCo OAKLEY RX EyeglassBox Spring 20 S Blue 748 Paypal 6 Bids US $48.98 1h 33m
EyezoneCo OAKLEY RX Titanium Chain 40 Frames 11 742 EyezoneCo OAKLEY RX Titanium Chain 40 Frames 11 742 Paypal 2 Bids US $41.00 1h 38m
EyezoneCo] OAKLEY RX Frames Soft Top 20 Cork 11 768 EyezoneCo] OAKLEY RX Frames Soft Top 20 Cork 11 768 Paypal 2 Bids US $30.99 1h 42m
EyezoneCo] OAKLEY RX Frames Soft Top 40 Caramel 774 EyezoneCo] OAKLEY RX Frames Soft Top 40 Caramel 774 Paypal 2 Bids US $41.00 1h 45m
EyezoneCo] OAKLEY RX Ophth Frames O 6 Pewter 11 816 EyezoneCo] OAKLEY RX Ophth Frames O 6 Pewter 11 816 Paypal 2 Bids US $30.99 1h 48m
EyezoneCo] OAKLEY RX Frames Sine Rootbeer 11 591 EyezoneCo] OAKLEY RX Frames Sine Rootbeer 11 591 Paypal 1 Bid US $39.99 1h 52m
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Chico’s

November 22nd, 2008 by admin


Chico’s

Store Return Policy

Returns within 30 days with a receipt:
You'll receive a refund in the amount listed on your receipt, and in the original form of payment.

Returns after 30 days with a receipt:
You'll receive a Merchandise Credit in the amount listed on your receipt.

 Returns without a receipt:
You'll receive a Merchandise Credit based on the current price(s) of the merchandise.

Please don't hesitate to contact us with any questions. We're just a phone call or email away.

We want you to love your new purchase. But we realize that every now and then, things don't always work out the way you expected, so we've made it easy for you to make a return.

If you made a purchase at chicos.com, or over the phone, you should have received a Prepaid Return Shipping Label inside. Just affix the shipping label we provided with your invoice and drop off your package in the US mail at home, work, or at the post office. When we receive your return, we'll deduct $6.00 from your refund.

Returns can be shipped to:
Chico's
1020 Barrow Industrial Parkway
Winder, GA 30680

If you prefer, you can return your online purchases to any of our stores located nationwide, except for Chico's Outlet stores. Chico's Outlet merchandise must be returned to a Chico's Outlet Store.

 

Janie and Jack

November 22nd, 2008 by admin


Janie and Jack

Returns & Exchanges

Every item you receive from Janie and Jack should be perfect for the special baby in your life. If ever an item does not meet your highest expectations, please don't hesitate to return it at any time. We gladly accept returns or exchanges providing that the items have not been worn or washed. Simply follow the instructions below.

To make it convenient for gift recipients to return or exchange items purchased online, please select the "gift receipt" option when you check out. While your recipient won't be able to see the price you paid, they will be able to receive the appropriate credit should they choose to exchange or return an item. (All prices will be encoded on the gift receipt.)

In Shop Returns & Exchanges

Returns with an Original Sales Receipt
Bring the purchase receipt or entire packing slip to any Janie and Jack shop. Except for monogrammed and personalized items, merchandise may be exchanged or a refund will be issued in the original form of payment for price paid when returned within 60 days of purchase. A merchandise credit for the price paid will be issued for returns more than 60 days after the purchase date. A return/exchange or gift receipt does not serve as an original receipt. Monogrammed and personalized items may not be returned or exchanged.

Returns with a Gift Receipt
Refunds over $5 will be issued in the form of a merchandise credit or merchandise exchange for the price paid.

Returns without a Receipt
Refunds over $5 will be issued in the form of a merchandise credit or merchandise exchange for the current selling price. Valid identification is required for all returns and exchanges without an original receipt or to receive or redeem a merchandise credit. Valid identification includes driver's license, military ID, state/province issued ID or passport.

Gift Cards and Merchandise Credits
Gift Cards and Merchandise Credits may be redeemed at any U.S. location for merchandise only, except to the extent required by law. Gift Cards and Merchandise Credits are valid in the country of issuance only. Lost, stolen, or damaged gift cards or merchandise credit cards may be replaced for the remaining balance upon presenting an original sale or gift receipt. Merchandise Credits are non transferable and may not be used online.

 
 

Mail Returns

  

 

Merchandise purchased online may also be returned to Janie and Jack via mail. Simply complete the Return Mail Form (on the bottom half of the packing slip), including "Quantity Returned" and "Reason Code". Then place your merchandise and completed form in a box, secure it, and for returns shipped within the United States, affix the pre-paid postage label that came with the merchandise*. We will deduct a $4.95 fee for postage when the pre-paid postage label is used. If the label is used to return items from more than one order, the $4.95 return postage fee will be deducted from the return refund on each order. We will send you a receipt when a credit to your credit card or merchandise credit has been issued. We're sorry, but merchandise exchanges are only available at Janie and Jack shops.

Returns with an Original Sales Receipt
For returns postmarked within 60 days of the purchase date, a credit will be issued to the credit card used for the original purchase. A return/exchange or gift receipt does not serve as an original receipt. For returns postmarked greater than 60 days after the purchase date, a merchandise credit (redeemable in-shop only) will be sent to the shipping address on the original order.

Returns with a Gift Receipt
Refunds will be issued in the form of a merchandise credit (redeemable in-store only) and will be sent to the shipping address on the original order.

Returns without a Receipt
Merchandise may be returned if defective, or unwashed and unworn, to any location or through the mail, any time with or without a receipt. Monogrammed items may not be returned or exchanged. Returns without a receipt will receive a merchandise credit (redeemable in-store only) for the current selling price, and will be sent to the shipping address of the original order.

Gift Certificates and Merchandise Credits
Gift Cards and Merchandise Credits may be redeemed at any U.S. location for merchandise only, except to the extent required by law. Gift Cards and Merchandise Credits are valid in the country of issuance only. Lost, stolen, or damaged gift cards or merchandise credit cards may be replaced for the remaining balance upon presenting an original sale or gift receipt. Merchandise Credits are non transferable and may not be used online.

If you would like to use a carrier other than the US Postal Service, or if you are shipping your return from outside the United States, simply follow the instructions above and ship the merchandise being returned to the following address:

Janie and Jack Online Shop
Attention: Returns
2299 Kids Way
Dixon, CA 95620

Price Adjustment Policy

We will offer a one-time price adjustment on any item within 7 days of initial purchase with original receipt. To receive a price adjustment for an online purchase, email us at orders@janieandjack.com, contact customer service at 1.877.449.8800 or send the entire packing slip to: Janie and Jack Online Shop, Attn: Price Adjustments, 2299 Kids Way, Dixon, CA 95620. Forms must be postmarked within 14 days of the order date noted on the packing slip. A credit will be processed on the credit card used for the original purchase. Online orders cannot receive price adjustments in our retail shops.

 

Gymboree

November 21st, 2008 by admin


Gymboree

Store Return Policy

For your convenience, online returns can be made at any Gymboree store in the U.S. (excluding Gymboree outlet stores) or through the mail. Merchandise may be returned if defective, or unwashed and unworn, with or without a receipt. All merchandise returns to a store are subject to a 24-hour re-stocking period. All sales are final after 180 days. Online orders cannot receive price adjustments in our retail stores. Merchandise exchanges are only available through Gymboree stores (excluding Gymboree outlet stores). Also, at this time we are unable to accept online order returns or exchanges in our Canadian stores.

Returns with an Original Sales Receipt-

Bring the purchase receipt or entire packing slip to any Gymboree store. Merchandise may be exchanged or a refund will be issued in the original form of payment for price paid when returned within 60 days of purchase. A merchandise credit will be issued for returns more than 60 days after the purchase date for the price paid. A return/exchange or gift receipt does not serve as an original receipt.

Returns with a Gift Receipt
Refunds over $5 will be issued in the form of a merchandise credit or merchandise exchange for the price paid.

Returns without a Receipt
Refunds over $5 will be issued in the form of a merchandise credit or merchandise exchange for the current selling price. Valid identification is required for all returns and exchanges without an original receipt or to receive or redeem a merchandise credit. Valid identification includes driver's license, military ID, state/province issued ID or passport.

Gift Cards and Merchandise Credits
Gift Cards and Merchandise Credits may be redeemed at any U.S. location for merchandise only, except to the extent required by law. Gift Cards and Merchandise Credits are valid in the country of issuance only. Lost, stolen, or damaged gift cards or merchandise credit cards may be replaced for the remaining balance upon presenting an original sale or gift receipt. Merchandise Credits are non transferable. Merchandise Credits cannot be used as a form of payment in conjunction with Gymbucks issuance or redemption. Merchandise Credits may not be used online.

A one-time price adjustment will be permitted on any item within 7 days of initial purchase with original receipt. To receive a price adjustment for an online purchase, email us at orders@gymboree.com, contact customer service at 1-877-4-GYMWEB (1-877-449-6932), or send your entire packing slip to Gymboree Online Store, Attn: Price Adjustments, 2299 Kids Way, Dixon, CA 95620. Forms must be postmarked within 14 days of order date noted on the packing slip. A credit will be processed on the credit card used for the original purchase. Price adjustments will not be allowed on some orders that receive promotion discounts (e.g. Gymbucks). Online orders cannot receive price adjustments in our retail stores.

Gymboree Colorful Village Reindeer 0 3 mo EUC w socks Gymboree Colorful Village Reindeer 0 3 mo EUC w socks Paypal 1 Bid US $4.99 17m
Gymboree Summer Bubble Romper 3 6 Mo One Piece Gymboree Summer Bubble Romper 3 6 Mo One Piece Paypal 2 Bids US $2.25 22m
★Gymboree Garden grows 3pc Set boy girl Preemie 0 3m★ ★Gymboree Garden grows 3pc Set boy girl Preemie 0 3m★ Paypal 1 Bid US $4.99 23m
Gymboree Prep Club Polka Dot Espadrille Sandals 4M EUC Gymboree Prep Club Polka Dot Espadrille Sandals 4M EUC Paypal 2 Bids US $2.25 48m
NEW baby boys GYMBOREE 18M GAP socks LOT 5 prs 12 24M NEW baby boys GYMBOREE 18M GAP socks LOT 5 prs 12 24M Paypal 0 Bid US $9.99 50m
NWT Gymboree Teachers pet sz 2 infant Pink shoes NWT Gymboree Teachers pet sz 2 infant Pink shoes Paypal 0 Bid US $9.99 1h 6m
GYMBOREE SZ10 BLACK VELOUR GLAMOUR KITTY PANTSGREAT GYMBOREE SZ10 BLACK VELOUR GLAMOUR KITTY PANTSGREAT Paypal 1 Bid US $.99 1h 8m
NWOT Gymboree Bebe Fleur sz 3 infant shoes NWOT Gymboree Bebe Fleur sz 3 infant shoes Paypal 0 Bid US $9.99 1h 9m
NWOT Gymboree Country Club sz 2 shoes 2 headbands NWOT Gymboree Country Club sz 2 shoes 2 headbands Paypal 0 Bid US $9.99 1h 14m
★Gymboree 2pc Poodle Sweater Scotty Dog Hat 12 24m 3T★ ★Gymboree 2pc Poodle Sweater Scotty Dog Hat 12 24m 3T★ Paypal 1 Bid US $9.99 1h 19m
GYMBOREE PINK HOODED SWEATSHIRT GIRLS SIZE 7 LN GYMBOREE PINK HOODED SWEATSHIRT GIRLS SIZE 7 LN Paypal 0 Bid US $7.99 1h 31m
NEAR PRIMO GIRLS GYMBOREE AW PRETTY FLOWER JEANS SZ 3 NEAR PRIMO GIRLS GYMBOREE AW PRETTY FLOWER JEANS SZ 3 Paypal US $9.00 1h 37m
Gymboree Tennis Match Gymboree Tennis Match Paypal 4 Bids US $3.81 1h 42m
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Gift Card Advice

November 21st, 2008 by admin


Everyone loves giving and receiving gift cards.  In fact, gift cards are becoming quite popular.  You will probably even find some great deals on gift cards right here on this website.  But just a word of caution.  With troubled economic times come store closings and bankruptcy.  While most companies that plan store closings never file for bankruptcy protection, you just never know.

 

If a store is 'going out of business' you can bet that all gift cards are only worth the plastic they are made of.  If a company is in Chapter 11 Bankruptcy, they still might have permission from the courts to sell and honor gift cards, but if they end up going into Chapter 7 (liquidation), they are void.

 

Return-Policy.info was sent a listing of retail companies that plan some trimming after the Holidays.  Many of the stores appearing on the list have not been confirmed, but we have checked around and the list seems to be making its way around the net. 

 

Bottom line is to just be careful and when you get a Gift Card, use it immediately.  They still do make great gifts.

The List:

Circuit City - most recent 13 stores (150 total).
Ann Taylor- 117 stores nationwide are to be closed.
Lane Bryant, Fashion Bug ,and Catherine's to close 150 stores nationwide.
Eddie Bauer to close stores 27 stores and more after January.
Cache will close all stores.
Talbots closing down all stores.
J. Jill closing all stores.
GAP closing 85 stores.
Footlocker closing 140 stores more to close after January.
Wickes Furniture closing down.
Levitz closing down remaining stores.
Bombay closing remaining stores.
Zales closing down 82 stores and 105 after January.
Whitehall closing all stores.
Piercing Pagoda closing all stores.
Disney closing 98 stores and will close more after January.
Home Depot closing 15 stores 1 in NJ (New Brunswick).
Macys to close 9 stores after January.
Linens and Things closing all stores.
Movie Galley Closing all stores.
Pacific Sunware closing stores.
Pep Boys Closing 33 stores.
Sprint/ Nextel closing 133 stores.
JC Penney closing a number of stores after January.
Ethan Allen closing down 12 stores.
Wilson Leather closing down all stores.
Sharper Image closing down all stores.
K B Toys closing 356 stores.
Lowes to close down some stores (will become product supplier brand).
Dillard's to close some stores.

Anna’s Linens

November 18th, 2008 by admin


Anna’s Linens

 

Returns

30-Day Money-Back Guarantee
We want you to be fully satisfied with every item that you purchase online from Anna's Linens. If you are not satisfied with an item that you have purchased online, you may return the item within 30 days for a full refund of the purchase price, minus the shipping, handling, gift wrap, or other charges. In case of a return that is not a result of an error from the vendor or a shipping error, they will be charged shipping amount incurred.

The item must be returned in good condition, in original packaging (whenever possible), and with all paperwork, parts and accessories to ensure full credit.
 

Credit
You can expect a refund within 30 days of our receiving your returned product. You will be refunded the shipping cost if the return is a result of a manufacturer error or a shipping error on our part.
 

Return Instructions
The packing slip in your package will contain detailed instructions for returning an item.

Here are the basic steps:

Please refer to your packing slip for return information.

Pack the item securely in the original package, if possible.

Enclose one copy of the packing list with the item. Be sure to keep one copy of the packing list for your records. If you cannot send your packing list, please include your order number, billing name, and address with the item

All products must be returned in good condition, in original packaging (whenever possible), and with all paperwork, parts and accessories to ensure full credit.

All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries. In case of a return that is not a result of an error from the vendor or a shipping error, they will be charged shipping amount incurred.

For your protection, we recommend that you use FedEx Ground or Insured Parcel Post for your return. Unless your packing slip directs you to ship an item to a different address (and if so, follow such directions), ship the return package to:

Anna's Linens
c/o Internet Return Department
10851 Imperial Highway
Norwalk, CA 90650

Keep the Return Tracking Number from the package you are returning to ensure that the package is returned to the warehouse.

You can expect a refund within 30 days of our receiving your returned product. You will be refunded the shipping cost if the return is a result of a manufacturer error or a shipping error on our part.
 

Returning an Oversized Item
We cover shipping charges on returned Oversized Items only if the item arrives at the designated shipping address defective or damaged. We do not cover shipping charges on Oversized Items that are returned due to "buyer remorse."

Please note: Shipping charges can be expensive for Oversized Items.

Follow these steps to return an Oversized Item:

The item(s) must be unassembled and packaged securely. If possible, please package item(s) in original package.

Enclose one copy of the packing list with the item. Be sure to keep one copy of the packing list for your records.

Contact a Customer Service representative to receive instructions on arranging for a freight delivery company to pick-up your item(s). Please have your order number available when you call.

You must be home at the time of pick-up and the item(s) must be at the door for the freight driver.

You can expect a refund within 30 business days of our receiving the item(s). You will be refunded the shipping cost if the return is a result of a manufacturer error or our error.

Please note: If there is extensive damage to an item upon delivery, email a Customer Service representative.

Dress Barn

November 18th, 2008 by admin


Dress Barn

The dressbarn return policy is as follows:

Returns gladly accepted within 60 days of original purchase. Items must be unworn and unaltered with original price tickets attached. You will be required to provide your name, address, and telephone number on all returns and exchanges. If a coupon or multiple item discount was received, return amount will be adjusted accordingly.

With a receipt:

Credit card returns will be credited to the account used for purchase.

Cash, check & debit card returns will receive a cash refund.

Refunds credited to your check card (debit card used as Visa/MC) may take your bank 7 to 10 days to process.

Without a receipt:

Drivers license or state ID required.

A merchandise credit will be issued or your dressbarn credit card can be credited for the lowest selling price during the past 30 days.

With a gift receipt:

All items returned with a gift receipt will be credited with a merchandise credit or to your dressbarn credit card.

Check Policy:

Acceptance of checks is done as a courtesy to our customers, and we reserve the right to refuse any check.

Checks must have your name imprinted by the bank and are accepted for the exact amount of the purchase only. A government issued ID and phone number are required.

We regret that all returned checks are subject to a service charge of $25 or the maximum allowed by law. Collection costs and all penalties permitted by law will also be assessed and may be electronically collected.

Gift Card Policy:

See Gift Card for full terms & Conditions.

Gift Card is not redeemable for cash, except required by law, and may not be applied as payment on any account.

Gift Cards can be replaced or canceled by dressbarn corporate headquarters if lost, stolen, or damaged as long as the original receipt is provided.

Gift Card cannot be used as tender to purchase Gift Cards.

To check Gift Card balance visit www.dressbarn.com, ask a sales associate, or call 1-800-374-9779.

Dress Barn Credit Management, LLC reserves the right to change the terms and conditions.

Gift Certificate Policy:

Gift Certificates are not redeemable for cash, except where required by law.

 

Dell Computers

November 18th, 2008 by admin



Dell Computers

 

Limited Hardware Warranties and Return Policy

Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, 1-year, 2-year, 3-year or 4-year limited hardware warranty, depending on the product purchased. To determine which warranty came with your hardware product(s), see your packing slip, invoice, or receipt. The following sections describe the limited warranties and return policy for the U.S.

What is covered by this limited hardware warranty?

This limited hardware warranty covers defects in materials and workmanship in your — our end-user customer's — Dell-branded hardware products, including Dell-branded peripheral products.

What is not covered by this limited hardware warranty?

This limited hardware warranty does not cover:

Software, including the operating system and software added to the Dell-branded hardware products through our factory-integration system, third-party software, or the reloading of software

Non-Dell branded and Solution Provider Direct products and accessories

Problems that result from:

External causes such as accident, abuse, misuse, or problems with electrical power
Servicing not authorized by Dell.

Usage that is not in accordance with product instructions.

Failure to follow the product instructions or failure to perform preventive maintenance.

Problems caused by using accessories, parts, or components not supplied by Dell.

Products with missing or altered Service Tags or serial numbers.

Products for which Dell has not received payment.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD REFLECTED ON YOUR PACKING SLIP OR INVOICE. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.

WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED HARDWARE WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

How long does this limited hardware warranty last?

This limited hardware warranty lasts for the time period indicated on your packing slip, invoice, or receipt except for the following Dell-branded hardware:

Portable computer batteries carry the lesser of either a 1-year limited hardware warranty or the length of the limited hardware warranty for the Dell computer with which the battery is shipped.

 

Stein Mart

November 18th, 2008 by admin



Stein Mart

General Return Policy

 
If you are not satisfied with your Stein Mart purchase return it with a valid receipt within 30 days and we will issue a cash refund, a Stein Mart e-credit or credit your charge account, depending on your method of payment, for the purchase price.
 
Return your purchase with a valid receipt after 30 days and you can receive an exchange, credit or refund, depending on your method of payment, for the current selling price.
 
There is a 10 day waiting period for any refund on purchases made with a check.
 
If you do not have a receipt, a Stein Mart e-credit will be issued for the current selling price.
 
For your protection we will ask you for valid identification to issue any refund on any returns not accompanied by a receipt.
 
Price adjustments will not be made on previously purchased, permanently reduced or clearance merchandise.


Any Questions?
Can I get a cash refund?
We'll give you a cash refund for the purchase price when you return merchandise within 30 days of cash purchase, with a valid receipt.

I paid with a check. How do I make a return?
There is a 10-day refund waiting period for all purchases. After this period you can receive a cash refund when you return merchandise with a valid receipt and a current driver's license within 30 days of purchase.

Can Stein Mart credit my charge account?
Absolutely! Within 30 days of purchase just bring your credit card accompanied by a valid receipt and we will credit your account immediately.

I received a gift and I don't have a receipt.
Generally Stein Mart should be able to help you make an alternative merchandise selection if the item you are returning is still in stock and in new condition. We may also issue an e-credit after verifying your valid ID.

Victoria’s Secret

November 17th, 2008 by admin


Victoria’s Secret

Return & Refund Policy for Lingerie and other products.

Victoria’s Secret Refunds will be credited in the same form as they were paid if an item is returned within 90 days of purchase. If an item is returned more than 90 days after purchase, a return will be administered in the form of a merchandise credit redeemable with your next purchase. 

GREAT BODY BY VICTORIAS SECRET LILAC PADDED BRA 36C GREAT BODY BY VICTORIAS SECRET LILAC PADDED BRA 36C Paypal 4 Bids US $9.50 17m
NEW VICTORIAS SECRET PiNK Skirt Bubble Size M Med NWT NEW VICTORIAS SECRET PiNK Skirt Bubble Size M Med NWT Paypal 1 Bid US $15.99 40m
Victoria Secret Colin Stuart Black Gold Shoes NIB 75 Victoria Secret Colin Stuart Black Gold Shoes NIB 75 Paypal US $127.54 52m
VICTORIAS SECRET TOTE W SILKY BOXERS LOTION VICTORIAS SECRET TOTE W SILKY BOXERS LOTION Paypal 0 Bid US $5.50 1h 8m
Victoria Secret Colin Stuart Brown Wedge Shoes NIB 75 Victoria Secret Colin Stuart Brown Wedge Shoes NIB 75 Paypal US $118.43 1h 12m
Victoria Secret Colin Stuart GLADIATOR Shoes NIB 75 Victoria Secret Colin Stuart GLADIATOR Shoes NIB 75 Paypal US $163.99 1h 31m
Victoria Secret Colin Stuart Gold Brown Sandals NIB 75 Victoria Secret Colin Stuart Gold Brown Sandals NIB 75 Paypal US $118.43 1h 52m
Sexy Victorias Secret Sheer Ivory Mesh Lace Babydoll S Sexy Victorias Secret Sheer Ivory Mesh Lace Babydoll S Paypal 0 Bid US $9.99 2h 30m
Sexy Victorias Secret Zebra Sheer Long Gown Dancer S Sexy Victorias Secret Zebra Sheer Long Gown Dancer S Paypal 1 Bid US $19.99 2h 30m
Victorias Secret Nightgown Robe Set Lace Satin S XS Victorias Secret Nightgown Robe Set Lace Satin S XS Paypal 1 Bid US $19.99 2h 31m
Victorias Secret Sheer Polkadot Babydoll Burlesque S XS Victorias Secret Sheer Polkadot Babydoll Burlesque S XS Paypal 1 Bid US $9.99 2h 31m
Vintage Victorias Secret Lace Bustier Nightgown S M Vintage Victorias Secret Lace Bustier Nightgown S M Paypal 0 Bid US $9.99 2h 31m
NWTS Victoria Secret 34 C Bra Lacy M Garter W Panites NWTS Victoria Secret 34 C Bra Lacy M Garter W Panites Paypal 1 Bid US $9.99 2h 34m
ONE1 VICTORIAS SECRET COUPONS FREE PANTY$10 OFF ANY ONE1 VICTORIAS SECRET COUPONS FREE PANTY$10 OFF ANY Paypal 12 Bids US $6.69 2h 48m
VICTORIAS SECRET SEXY LITTLE THING BALL CAP NEW VICTORIAS SECRET SEXY LITTLE THING BALL CAP NEW Paypal 0 Bid US $4.99 2h 59m
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Circuit City

November 17th, 2008 by admin


Circuit City

 

***NOTE:  1/16/09 - Circuit City has been forced to liquidate all inventory in it's US stores and will be closing all stores once the sale is over.  All sales will be FINAL. 

 

Store Return Policy.

 

If you return your merchandise to one of our stores, a credit will be issued to the credit card used for the original purchase. For merchandise purchased with a gift card as the sole payment method, we will refund the balance due to you back to a new gift card unless the balance is less than $5 or prohibited by law.

Here are some benefits of returning your purchase at a Circuit City store:

Convenience:  We have more than 500 Circuit City Stores conveniently located throughout major markets.

Fast:  We will process your return when you arrive at the store.

No shipping charges:  You won't have to worry with preparing your product for shipping, locating the nearest UPS or FedEx drop-off site, or paying return shipping charges.

No waiting for your refund:  Your credit will be immediately processed when your return is completed at the store.

Questions?   We have knowledgeable, trained sales staff to answer your questions.

If you'd like to exchange your purchase:  We have thousands of items to choose from and our sales associates can make sure you get the product that's right for you.

 

Return guidelines

Prepaid cards, subscriptions or similar services are not returnable or redeemable for cash.

 

Digital cameras, camcorders, desktop PCs, notebook PCs, monitors, printers, scanners, projectors, PDAs, mobile video, GPS and radar detectors must be returned within 14 days of the sale date, and (except where prohibited by law) are subject to a 15% restocking fee if returned opened or in a non-factory sealed box.

 

Home theater seating must be returned within 14 days of the sale date, and (except where prohibited by law) are subject to a 25% restocking fee if returned opened or in a non-factory sealed box.

 

There is no restocking fee for defective product returned in exchange for the exact same product, or for product originally purchased as Open Box.

 

For any exchange or refund, we need the original receipt or a record of the purchase in our system, and the product must be in its original condition, including the box, UPC bar code, packaging, and all accessories.

 

Opened software, music, games, and movies may be exchanged for the same title only.

 

Charges for installation and delivery services are nonrefundable after the services have been performed.

 

Restocking fees do not apply to the return of a purchase made from a Hawaii address.

 

Circuit City is not responsible for contacting wireless carriers regarding changes or cancellations of your service plan.

 

For in-store purchases, refunds are issued in the original payment type. Refunds on check purchases less than 14 days old and in excess of $100 are issued by check from our corporate office within 14 days of the return date.

 

DIRECTV

 

DIRECTV receivers will only be accepted for exchange or refund if returned with the original access card within 30 days of purchase. For your own protection, please be aware that the distribution or use of counterfeit or altered access cards for satellite TV reception is a violation of Federal Law. If you suspect any violations, please call 800-829-4414. Circuit City is not responsible for contacting DIRECTV regarding changes or cancellations of your subscription.

Missing accessories

The value of missing items will be deducted from the credit amount of a return. For exchanges, we will exchange what the customer returns (e.g., box for box, manual for manual, etc.)

Promotional packages

Returns for promotional package items will only be accepted if all components of the promotional package are returned. Individual package components may be exchanged if defective.

 

Circuit City Mail returns

 

You may return any merchandise purchased online via mail provided that the return meets the guidelines described below. Please note the merchandise purchased at a local Circuit City store can't be returned via mail. Prepaid cards, subscriptions or similar services are not returnable or redeemable for cash.

Merchandise purchased online through circuitcity.com (regardless of whether you picked it up at a store or had it delivered to your home), which meets the return guidelines for online purchases, may be returned via mail to our authorized return center. Before returning anything by mail to us, you first must login and obtain a Return Authorization ("RA"). Any returns mailed to us without a pre-approved RA may be refused without notice, automatically returned and a handling fee may be assessed. An RA is valid for 10 days.

You may also return your merchandise to one of our stores, in which case a credit will be issued to the credit card used for the original purchase. For merchandise purchased with a gift card as the sole payment method, we will refund the balance due to you back to a new gift card unless the balance is less than $5 or prohibited by law.

How the process works

You will be responsible for all shipping and insurance charges for returns, unless otherwise indicated. If you choose not to insure your package, and we do not accept return of the product, you will be responsible for any loss or damage. Upon our acceptance of the merchandise in like new condition in conformity with this policy, the purchase price will be credited to the credit card used for the original purchase. For merchandise purchased with a gift card as the sole payment method, we will refund the balance due to you back to a new gift card unless the balance is less than $5 or prohibited by law. Allow 14 days (not including delivery time for mail refunds) from when we accept your returned product for the processing of your credit. Additional charges may be assessed for products returned with any missing items, such as manuals and accessories. For products that we verify to be defective, we will reimburse you for your original shipping expenses.

 

Honda Cars, Trucks and Parts.

November 16th, 2008 by admin


Honda Cars, Trucks and Parts.
 
Returns: A customer can return an item for any reason. Should any item be defective from the factory, a replacement can be requested by the customer. Any returned items that have been damaged, tampered with or are missing parts will not be accepted. Should the customer choose to return an item, they must contact us by phone or email within 72 hours of receiving the order. The item must be sent back to us in the same condition it was received within 10 days. The customer is responsible for all return shipping charges unless arrangements were made otherwise. Special orders are subject to a 10% stocking charge. Unless defective there is a no return policy on all electronic mechanical parts such as ignition modules, control units and switches. If you are unsure if a part can be returned you can call or email us prior to placing your order. A refund will be given for the selling price on the invoice only and shipping charges are non-refundable.
**Check your local dealership for variations in this policy.

Honda Odyssey EX L AT WITH 2006 Honda Odyssey low mileage Honda Odyssey EX L AT WITH 2006 Honda Odyssey low mileage US $19,995.00 9h 22m
Honda Civic LX 2008 HONDA CIVIC LX PERFECT CONDITION A SURE BEST BUY Honda Civic LX 2008 HONDA CIVIC LX PERFECT CONDITION A SURE BEST BUY Paypal 71 Bids US $9,100.00 1d 19h 35m
Honda Civic SI Civic 08 6 SPEED MANUAL SPORT COUPE PREMIUM EXPRESS Honda Civic SI Civic 08 6 SPEED MANUAL SPORT COUPE PREMIUM EXPRESS US $18,991.00 10h 48m
Honda Accord EXL NAVIGATI LOADED EX L NAVIGATION LEATHER MOONROOF LOW MILES Honda Accord EXL NAVIGATI LOADED EX L NAVIGATION LEATHER MOONROOF LOW MILES 53 Bids US $15,100.00 1d 18h 49m
Honda Civic EX 1997 189K CLEAN DEALER TRADE $1 NO RESERVE SALE LOOK Honda Civic EX 1997 189K CLEAN DEALER TRADE $1 NO RESERVE SALE LOOK Paypal 49 Bids US $1,525.99 12h 47m
Honda Accord LX 2004 Honda Accord LX 4Cyl 100K Nice Car Honda Accord LX 2004 Honda Accord LX 4Cyl 100K Nice Car 52 Bids US $5,600.00 1d 17h 19m
Honda Civic ex 1999 honda civic ex vtec Honda Civic ex 1999 honda civic ex vtec 55 Bids US $4,050.00 2d 22h 13m
Honda Accord LX 2008 Honda Accord Lx Honda Accord LX 2008 Honda Accord Lx 56 Bids US $10,100.00 3d 6h 36m
Honda Civic WE FINANCE 2005 HONDA CIVIC CP EX EXHAUST WHEELS 5SPD LK Honda Civic WE FINANCE 2005 HONDA CIVIC CP EX EXHAUST WHEELS 5SPD LK Paypal 50 Bids US $5,600.00 2d 13h 18m
Honda Accord EXL V6 2005 HONDA ACCORD CAR EX V 6 WE FINANCE Honda Accord EXL V6 2005 HONDA ACCORD CAR EX V 6 WE FINANCE 42 Bids US $9,600.00 7h 19m
Honda Odyssey EX 1997 Honda Odyssey 35 MPG V4 Eco Save Money On GAS Honda Odyssey EX 1997 Honda Odyssey 35 MPG V4 Eco Save Money On GAS Paypal 37 Bids US $1,525.00 18h 56m
Honda Civic DX 2000 Honda Civic DX with ONLY 74k miles Si eclipse Honda Civic DX 2000 Honda Civic DX with ONLY 74k miles Si eclipse Paypal 36 Bids US $2,800.00 1d 14h 27m
Honda Civic CIVIC LX 2006 HONDA Civic LX SUPER CLEAN WITH 44K MI Honda Civic CIVIC LX 2006 HONDA Civic LX SUPER CLEAN WITH 44K MI Paypal US $10,800.00 2d 16h 16m
Honda Civic 1997 Honda Civic DX NO RESERVE STK188006B Honda Civic 1997 Honda Civic DX NO RESERVE STK188006B 34 Bids US $2,076.00 14h 52m
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Restoration Hardware

November 16th, 2008 by admin


Restoration Hardware

Returns & Refunds

What is RH's return policy?

Restoration Hardware strives to achieve the highest level of service in our industry. Our goal is to provide our customers with the best possible customer experience. We aim to provide nothing but the best in quality and service.

Non-Furniture Returns


Regularly stocked non-furniture merchandise may be returned or exchanged for any reason within 90 days of purchase from a store or order delivery. Customer receipt or proof of purchase is required for a refund. A credit from our store or gift certificate from our catalog will be issued in the event that proof of purchase cannot be located. We offer a one-time price adjustment when an original sales receipt or proof of purchase is presented within 30 days of date of purchase from our stores or order delivery.

If a customer chooses to alter their merchandise to facilitate delivery or installation, the decision to then accept the merchandise as a return or offer a refund will be assessed on a case-by-case basis.

Store Non-Furniture Returns may be returned to any of our stores. Please use our store locator to find a store near you.

Our stores are also able to facilitate a catalog or web return. The store will call the return into our Catalog Call Center to process the credit and accommodate shipping the merchandise back to our center.

Catalog & Web Non-Furniture Returns
All catalog and web purchases are shipped with a return packing label, packing slip and instructions for return. If no return label is available, please include your packing slip or order number and customer name in your return shipment. For assistance, contact our Catalog Call Center at 1-800-816-0969. A refund or credit will be issued upon receipt of your return into our center.

Mail non-furniture catalog and web returns to:
Restoration Hardware
Attn: Customer Returns
100 Enterprise Parkway
West Jefferson OH 43162

Furniture Returns

Customers are asked to measure their entry ways and access points from curb to in-home placement prior to order placement to avoid delivery problems later.

Regularly stocked furniture may be returned or exchanged for any reason within 90 days of order delivery. Customer receipt or proof of purchase is required for refund. A credit from our store or gift certificate from our catalog will be issued in the event that proof of purchase cannot be located. Merchandise that is refused because it doesn't fit will also be refunded in merchandise or store credit only. We offer a one-time price adjustment when an original sales receipt or proof of purchase is presented within 30 days of order delivery.

If a customer chooses to alter their furniture to facilitate delivery or installation, the decision to then accept the merchandise as a return or offer a refund will be assessed on a case-by-case basis.

Please contact us at the numbers below to facilitate your furniture return. A return pick up will be scheduled. A refund or credit will be issued upon receipt of your return into our centers.

For catalog and web furniture returns, please call 1-800-816-0969.

For store furniture returns, please call 1-877-747-4671.

Special Orders


Special order merchandise is custom made upon order and is non-returnable and non-refundable. Special orders taken in a store require a 50% deposit, non-refundable after 24 hours. Web and catalog special orders have a 50% cancellation fee, if the order is canceled more than 24 hours after placement.

Restoration Hardware reserves the right to modify its exchange and return policies at any time.

Can I return online purchases at your stores?

Yes. You can return items ordered online or through our catalog to any Restoration Hardware store for a refund or exchange. Please remember to bring your packing slip (if you still have it). See our Store Locator for the store nearest you. If you don't have your packing slip, you'll receive a store credit.

Can I return store purchases online?

Since our stores carry so many more items than we do at this time, please return your store purchases to the store where you purchased it, or to the store closest to your home.

How long does my refund take?

Refunds generally appear on your credit card statement in one to two billing periods. Since all our online orders require credit cards as the method of payment, your refunds will take the form of a credit back to the same card used to make the original purchase.

 

Jared Jewelers

November 16th, 2008 by admin


Jared Jewelers

 

Store and On-line return policy.

 

Easy Returns

We strive to provide you with an experience that makes you feel confident in your purchase and use of our products and services. We hope your selection brings you many years of enjoyment.

Our Return/Refund Policy


If for any reason you are not satisfied with your purchase, you may return it within 30 days of purchase (Watches may be returned or exchanged within 30 days provided the watch is undamaged and unaltered) to any Jared the Galleria of Jewelry store or to jared.com. We will credit your original method of payment, excluding delivery charges.
 


Jared.com purchases shipped to a store may only be returned to any Jared store location.
If you purchased an item from jared.com and had it shipped directly to you, please follow the instructions on your packing slip (also listed below):

 

  1. Indicate the return reason in the Return Reason column on the front of the packing slip next to the line item you are returning.
  2. Include your packing slip and all original documentation with your merchandise (you may want to make a copy of your packing slip for yourself).
  3. Affix the pre-printed return shipping label from the front of your packing slip to the outside of your shipping box.
  4. Affix the return address label from the front of your packing slip to the top left corner of your shipping box.
  5. Please ship your merchandise pre-paid and insured for the full purchase price to the address indicated on your packing slip.

To find the nearest UPS drop-off location, click here.

Please Note:

  • Your packing slip must accompany your return.
  • All returns are subject to inspection by our Quality Assurance team before a refund is processed.
  • We will credit your original method of payment excluding delivery charges within 3 weeks of receiving your return.

Jared.com is not responsible for merchandise that it does not receive or that is not returned in accordance with these terms.

 

 

Kay Jewelers

November 16th, 2008 by admin



Kay Jewelers

Store Return Policy

Easy Returns
As a company that values its customers, we strive to provide you with an experience that makes you feel confident in your purchase and use of our products and services. We hope your selection brings you many years of enjoyment.

Our Return/Refund Policy
If for any reason you are not satisfied with your purchase, you may return it within 90 days of purchase (30 days for watches) to any Kay Jewelers or to kay.com. We will credit your original method of payment, excluding delivery charges.

Kay.com purchases shipped to a store may only be returned to any Kay Jewelers store location.

If you purchased an item from kay.com and had it shipped directly to you, please follow the instructions on your packing slip (also listed below:)

1. Indicate the return reason in the Return Reason column on the front of the packing slip next
 to the line item you are returning.
2. Include your packing slip and all original documentation with your merchandise (you may
 want to make a copy of your packing slip for yourself).
3. Affix the pre-printed return shipping label from the front of your packing slip to the
 outside of your shipping box.
4. Affix the return address label from the front of your packing slip to the top left corner
 of your shipping box.
5. Please ship your merchandise pre-paid and insured for the full purchase price to the address
 indicated on your packing slip.

To find the nearest UPS drop-off location, click here.

Please Note:

  • Your packing slip must accompany your return.      

  • All returns are subject to inspection by our Quality Assurance team before a refund is processed.      

  • We will credit your original method of payment excluding delivery charges within 3 weeks of receiving your return

Kay.com is not responsible for merchandise that it does not receive or that is not returned in accordance with these terms.

Sam’s Club

November 16th, 2008 by admin



Sam's Club

Return Policy.

Samsclub.com Refund Policy reflects a 100% guarantee on Merchandise and Membership. Merchandise and Membership will be refunded in full if Members are not satisfied for any reason.

Online Merchandise Return Options:

  • Return merchandise with all accessories and packing list to any Sam’s Club location.
     
  • Request a merchandise return through samsclub.com by logging in, accessing “My Account”, then “Order History”.
     
  • Initiate merchandise return by contacting Member Service at 888-746-7726 and following prompts for “samsclub.com” and “returns”. Please also have your order number available for reference.
     
  • Refunds for merchandise returned to samsclub.com will be issued promptly upon receipt of the merchandise. This process can take up to three weeks, due to return shipping and processing time.
     
  • All online refunds will be credited to the original payment type that was charged. If the item was a gift, you will not be able to use our online return process because only the Member who placed the order can access it online for a return.
     
  • Return shipping and refunds of original shipping can only be refunded if the return is a result of an error by samsclub.com. Items purchased online may also be returned to your local Sam's Club.

Online Return Exceptions:

  • Sam’s Club Auction merchandise can be returned within 30 days of purchase, but can not be returned at any Sam’s Club locations or by using the samsclub.com online return option.
     
  • Auction returns can only be processed by contacting Member Service at 888-746-7726 and following prompts for “samsclub.com” and “returns”
     
  • Computers can be returned within 6 months of the original purchase date, except Dell computers which can be returned within 30 days of the invoice (ship) date
  • Theme park tickets are non-refundable
     
  • Gift Cards cannot be redeemed for cash, except in states where required
     
  • Shipping charges will be refunded if the return is a result of an error by samsclub.com

At samsclub.com, we reserve the right, at any time, to modify, alter, or update this policy. Your order constitutes an agreement to be bound by such modifications, alterations, or updates to this policy. Our ultimate goal is for you to be satisfied with your samsclub.com shopping experience and purchases.

 

Online Returns

Member Satisfaction is 100% guaranteed by samsclub.com on both products and Memberships. You may return your online purchase (except auction items) to any of our Sam's Club locations nationwide. (Use our Club Locator to find the Club nearest you.) Or, you may return your merchandise directly to samsclub.com using our online return process in the My Account section of our site.

You may also contact our Member Service Department for simple instructions. Items purchased on samsclub.com auctions can be returned within 30 days of purchase by contacting a Member Service Representative for approval and instructions. Merchandise purchased from samsclub.com auctions can NOT be returned to a local Sam's Club location.

No matter how you choose to process your return, a friendly Sam's Club Member Service Representative will provide you with a full refund. For purchases returned through the online process, you will receive credit to the account that was charged at the time of purchase.

For purchases returned to your local Club with a printout of your order, your refund will be in the form of a Shopping Card, cash, or credit to the account charged (if available in the Club of choice.) Returns made to your local Club, without a printout of the order, will receive a full refund in the form of a Shopping Card. Exceptions to this policy include:

  • Computers, which can be returned within 6 months of the original purchase date, except Dell computers which can be returned within 30 days of the invoice (ship) date.
     
  • All Dell products can be returned within 30 days of the invoice (ship) date.
     
  • Theme park tickets, which are non-refundable.
     
  • Shopping Cards, which can not be redeemed for cash.

At samsclub.com, we reserve the right, at any time, to modify, alter, or update this policy. Your order constitutes an agreement to be bound by such modifications, alterations, or updates to this policy. Our ultimate goal is for you to be satisfied with your samsclub.com shopping experience and purchases.

 

Items purchased from Sam’s Club Auctions can be returned within 30 days of purchase by contacting a Sam's Club Member Service Representative at 888-746-7726 for authorization and instructions. Returns made without proper authorization may be delayed in processing and credit may not be issued.

We reserve the right to verify and inspect all merchandise returned before issuing a refund to the credit card the order was billed to. Merchandise purchased from Sam’s Club Auctions may NOT be returned to a local Sam’s Club location. Please contact a Sam's Club Member Service Representative at 888-746-7726 for authorization and return instructions.

Office Depot

November 16th, 2008 by admin


Office Depot

 

Returns and exchanges.

 

Office Supplies:


If you are dissatisfied with your purchase for any reason, you can return it for a refund, exchange, or credit within 30 days of purchase with your original receipt, packing slip or email confirmation to any of our stores; for delivery orders, call 1-800-GO-DEPOT (1-800-463-3768) to arrange a free pick up. 

 

Software:

If unopened, you can return software for a return, exchange, or refund within 14 days after purchase. Opened software is non-returnable. Downloadable software purchases are non-returnable. 

 

Technology:

Because technology can change so rapidly, notebook PCs, multimedia projectors, PDAs, handheld computers, and digital cameras can only be exchanged for the same item within 14 days of purchase. Desktop computers, monitors, printers, scanners, faxes, multifunction machines, and Configure To Order (CTO) computers must be returned in their original packaging with UPC codes and with all accessories within 14 days of purchase to qualify for a full refund, exchange, or credit. Some returns or exchange requests that don't qualify under Office Depot's return policy may qualify for service or repair under the appropriate manufacturer's warranty. Call us at 1-800-GO-DEPOT (1-800-463-3768) to ask about Office Depot's Performance Protection Plans or for help in locating the manufacturer. 

 

Furniture:

Any stocked furniture item in new condition, unassembled and in the original packaging with UPC code, may be returned within 14 days of purchase for an exchange, credit, or full refund. 

 

Special Orders:

Custom-ordered items, Manufacturer Direct items, and custom imprinted items are made to your specific requirements and therefore cannot be returned. 

 

Tech Depot by Office Depot
Technology products sold by Tech Depot are subject to Tech Depot return policies and a Return Authorization must be requested in advance. Please call 1-800-721-8344 or consult the policy at Tech Depot General Policies

. Merchandise may NOT be returned to an Office Depot Retail Store or picked up by our Delivery Driver Network. 

 

Compaq Configure to Order Products
For custom configured Compaq products, please contact Compaq's Return Center at 1-800-652-6672.

Sports Authority

November 16th, 2008 by admin


Sports Authority

Store and On-line return policy.

The packing slip in your package will contain detailed return instructions for all returnable items. There are two return options for most items:

  1. Pre-paid Return Shipping (preferred method, available for most orders)
  2. Standard Return Shipping

Please note that items purchased from www.sportsauthority.com cannot be returned to Sports Authority retail stores.

 

1. Pre-Paid Return Shipping

For convenient return processing on most orders, your packing slip will include a pre-paid, pre-addressed label for your return package.

  1. Pack the item(s) securely in the original product packaging, if possible. Please include all paperwork, parts, and accessories. All products must be returned in good condition, to ensure full credit.
  2. Complete the return reason questionnaire on the packing slip. Remove the mailing label portion and include the remainder of the slip in the return package. Please do not tear the pre-paid mailing label down the middle perforation. The entire label must be used.
  3. Affix the pre-paid label to the package. Before sending your return shipment, please remove all extra labels from the outside of the package.
  4. Send your package via US Mail by giving it to your postal carrier or dropping it at a local post office or mail drop point.
  • No postage is required. The fixed shipping rate of $6.50 will be deducted from your refund. You will not be charged postage until the return is processed.
  • To receive credit, items must be returned within 30 days of delivery.
  • You can expect a refund in the same form of payment originally used for the purchase, within 30 days of our receiving the returned order.
  • Credit for gift returns will be issued to the original purchaser, minus the pre-paid return fee.
  • You are able to track your return shipment through My Account.
  • Please do not reproduce the pre-paid label in any way, to ensure proper credit processing.
  • Click here for information on returning damaged or defective items.

 

2. Standard Return Shipping

If you would prefer to use your own shipping method:

  1. Pack the item(s) securely in the original product packaging, if possible. Please include all paperwork, parts, and accessories. All products must be returned in good condition, to ensure full credit.
  2. Complete the return reason questionnaire on the packing slip and include it in the return package.
  3. Before sending your return shipment, please remove all extra labels from the outside of the package.
  4. Send the return package to the following address (unless your packing slip directs otherwise):      www.sportsauthority.com
          Returns Department
          7601 Trade Port Drive
          Louisville, KY 40258 

  • All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.
  • It is recommended that you use UPS or Insured Parcel Post for your return.
  • Keep the Return Tracking Number for your return package to monitor delivery status.
  • To receive credit, items must be returned within 30 days of delivery.
  • You can expect a refund in the same form of payment originally used for the purchase, within 30 days of our receiving the returned order.
  • Credit for gift returns will be issued to the original purchaser.
  • Click here for information on returning damaged or defective items.

 

Our general Return Policy does not apply to all items. For a list of exceptions and instructions on returning these specialty items, please read our Return Exceptions Policy.

All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries. For your protection, we recommend that you use UPS or Insured Parcel Post for your return shipment so you can track the delivery of your package.

 

 

 

 

Office Maxx

November 16th, 2008 by admin


Office Maxx
Store Return Policy.

If you are not satisfied with your online OfficeMax purchase, simply return it to us in the complete and original packaging (together with all accessories and manuals) with your original sales receipt within 30 days of the date of purchase. We will gladly replace or repair the item, or return your money. Max Choice furniture and any assembled furniture cannot be returned. Electronics items, software, digital cameras, computers, PDA's and business machines must be returned within 14 days of purchase. Computers, PDA's, digital cameras, monitors, projectors or software can be returned for a complete refund if the item is in the original, unopened package. Defective items can be exchanged for an identical item only.

In-Store Returns

Products that are purchased online may be returned to an OfficeMax store location for a credit refund. Products may be exchanged if the originally purchased product is in stock at that store location.

Print and Document Services Returns

OfficeMax will reprint an order due to a printer error (i.e. light ink, ink smudge, wrong ink, etc.). OfficeMax will reprint a product due to customer error at your expense (i.e. spelling errors, too busy, text is too small, etc.). Contact customer service at 1-800-283-7674 to begin the return process.

 

 

Pet Supermarket

November 16th, 2008 by admin



Pet Supermarket Return Policy-

Merchandise is returnable in its original condition within 10 days of purchase. Kennels and carriers must be returned within 3 days and with receipt. NO REFUNDS ON CLIPPERS OR LIVESTOCK. With an original receipt, we will provide a merchandise exchange or refund on your purchase in the original form of payment. Refunds over $75.00 for cash, check, or debit cards will be mailed by check within 14 days. Without an original receipt we will provide a store gift card for the current selling price. A valid photo ID is required. Refunds credited to debit cards may be delayed due to your bank's processing time.

New Pet Puppy Hoodie Coat Sweater Dog Apparel Clothes M New Pet Puppy Hoodie Coat Sweater Dog Apparel Clothes M Paypal 0 Bid US $.99 16m
Zhu Zhu Hamster Orange Pet Carrier Blanket Oz seller Zhu Zhu Hamster Orange Pet Carrier Blanket Oz seller Paypal 0 Bid US $11.39 25m
New Puppy Dog Shirt Coat Apparel Pet Jacket Clothes S New Puppy Dog Shirt Coat Apparel Pet Jacket Clothes S Paypal 0 Bid US $.99 27m
Pink White Stripe Sporty Dog Pet Puppy Boots Shoes 3 Pink White Stripe Sporty Dog Pet Puppy Boots Shoes 3 Paypal US $3.03 30m
PediPaws Pet Nail Claw Trimmer Pedipaw As Seen on TV PediPaws Pet Nail Claw Trimmer Pedipaw As Seen on TV Paypal 1 Bid US $.99 34m
2 GL KIRBY SHAMPOO FOR PET OWNERS 6 HEPA BAGS 2 BLTS 2 GL KIRBY SHAMPOO FOR PET OWNERS 6 HEPA BAGS 2 BLTS Paypal US $52.88 42m
New Box PET FASHION DESIGN SKETCH BOOK KIT Ages 8 120 New Box PET FASHION DESIGN SKETCH BOOK KIT Ages 8 120 Paypal US $21.82 44m
LITTLEST PET SHOP PLATYPUS 1395 NEW IN HAND LITTLEST PET SHOP PLATYPUS 1395 NEW IN HAND Paypal US $22.99 49m
NITE DOG PET SAFETY COLLAR LED NIGHT LIGHT CHARM MARKER NITE DOG PET SAFETY COLLAR LED NIGHT LIGHT CHARM MARKER Paypal US $13.66 49m
PET SHOP BOYS STORY 25 YEARS OF HITS PROMO ALBUM PET SHOP BOYS STORY 25 YEARS OF HITS PROMO ALBUM Paypal 0 Bid US $1.36 57m
p0f0 PINK LOVE BONE Pet Dog Clothing Apparel Coats S p0f0 PINK LOVE BONE Pet Dog Clothing Apparel Coats S Paypal 0 Bid US $.99 59m
DOG BED PET CAT WROUGHT IRON FRENCH WHITE FRENCH CROWN DOG BED PET CAT WROUGHT IRON FRENCH WHITE FRENCH CROWN Paypal 0 Bid US $81.09 1h
PET SHOP BOYS Essential Limited JAPAN IMPORT w OBI PET SHOP BOYS Essential Limited JAPAN IMPORT w OBI Paypal 3 Bids US $11.61 1h 1m
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Petco

November 16th, 2008 by admin



Petco Store Return Policy

Store Return Policy-
We want you to be satisfied with every PETCO purchase you make. To this end, merchandise in its original condition and packaging, accompanied by the purchase receipt, may be returned for a full refund within 30 days. Refunds are issued in the same form as the original payment or as merchandise credit. Customers without a receipt may exchange an item or receive merchandise credit for the value of an item returned. The item must be in its original condition and packaging. All PETCO returns are subject to the approval of management. For more information, contact your local PETCO store.Companion Animal Return Policy-
Customers can obtain a full refund for companion animal purchases provided the animal is returned within 15 days of the transaction date, along with the original receipt. Saltwater species are not eligible for refund or exchange. Customers without a receipt will be offered an exchange or a Gift Card for the return. All companion animal returns and exchanges are subject to the management approval. 
 

 

Pottery Barn

November 16th, 2008 by admin



Pottery BarnReturn Policy

We are proud of our Pottery Barn collection and want you to be perfectly satisfied with your purchase. All Pottery Barn products are guaranteed. If you are not satisfied for any reason, we will gladly provide a merchandise refund for your order — within 30 days of receipt for furniture and within 90 days of receipt for all other items. After that, Pottery Barn will replace or refund your merchandise against manufacturer defects for up to one year. Sorry, we cannot accept returns on any monogrammed, personalized or sale items. Gift registry items may be returned within 90 days of the event.

Returns are easy. You can return the merchandise through the mail for a refund or replacement. To make a return by mail, just complete the Return Form attached to the invoice that you received with your merchandise. Simply indicate the reason for return and the action to be taken, such as replacement or refund. Place the Return Form in the box with your merchandise. Be sure to tear off the top portion of the form and keep it for your records. Non-furniture items can be returned at any of our Pottery Barn stores. If you return your items to a Pottery Barn Store, please provide photo identification and the original invoice for merchandise credit or refund.

Send the package to:
Pottery Barn
4300 Concorde Road
Memphis, TN 38118

We will process your return and follow your instructions. You may use the shipping carrier most convenient for you.

If you do not have your original invoice, please send a letter with your merchandise that includes the following information:
 
Name
Address
Phone Number
Order Number
Item Description/Name
Reason for Return
Action to be taken upon return

Return your package to the address listed above. If you have any questions please call 1.888.779.5176 7 days a week, 5:00 am - 9:00 pm (PST).

 

Staples

November 15th, 2008 by admin


Staples Return Policy

Easy Returns. 
If you’re not 100% satisfied with your Staples purchase, return it for any reason.

Office supplies: No matter when you made your purchase, you can return office supplies to us for a full refund.

Software: Return unopened software that we currently sell for a full refund at any time. We’ll gladly exchange opened software for the same title and version.

Technology: Because technology changes so quickly, we can only accept it for return within 14 days of the date of receipt. This includes: computers, monitors, notebooks/laptops, copiers, all–in–one machines, digital cameras, modems, printers, computer peripherals, handheld computers, fax machines, scanners, wireless phones, telephones, and networking products.

Furniture: Furniture is subject to natural wear and tear, so we can only accept it for return within 14 days of the date of receipt. Custom–ordered and custom–assembled furniture is made and/or assembled to your specifications, so it’s only returnable if it’s defective when you receive it.

Prepaid Cards: Prepaid Cards are non–refundable and are valid only at the retailer/service provider listed on the card. Prepaid cards cannot be redeemed for cash. Specific terms and conditions are stated on the back of each card.

Refund Policy: If you paid with cash, debit card, or check, we’ll refund your purchase with cash (in–store) or check (delivery). If your purchase exceeded $500 pretax, and you paid with cash, debit card, or check, your money will be refunded in the form of a corporate check. If you paid by credit card, we'll credit your account.

Simply return your purchase in saleable condition with the original packaging, including Universal Product Code (UPC), manuals, parts, and your receipt or packing slip.

Just bring your return to any Staples store. If you don't have your receipt your return is eligible only for an in–store credit. Any return without a receipt is subject to verification and requires a valid state identification or passport. We carefully monitor our refunds and in some rare cases returns made without receipts may be refused.

 

If you ordered through our catalog or Staples.com®, you can also have us pick up your return – just call 1–800–333–3330 or go to support@orders.staples.com. For delivered items, we’ll refund your delivery charges if the item is defective.

 

Target

November 15th, 2008 by admin


Target Stores

In-Store and On-Line Purchases.

We will issue a full refund for most items returned within 90 days in new condition, with the original receipt, packaging and accessories.  A form of personal identification may be required.

Also, please note:

Music, movies, video games, software and collectibles must be returned unopened.

Camcorders, digital cameras, portable DVD players and portable electronics are subject to a 15% restocking fee.

Holiday and Seasonal merchandise on clearance at the time of the return will be refunded at the current clearance price.

Any purchase made by check may be refunded as a merchandise voucher.

Refund value for each item returned will be reduced to reflect value of free gift or discount.

Other restrictions may apply.

All other returns or exchanges - including those without a receipt - will be offered manufacturers' warranty and repair assistance at 1-800-303-0308.

Don't have your receipt?

In most instances, Target stores can verify purchases made within the last 90 days on a store account, third-party charge account, check or GiftCard using our unique Receipt Look-up system.

To return an item purchased on Target.com:

You can return most items purchased on Target.com to a Target store. If you choose to return your item to a store, shipping and handling and gift-wrap charges cannot be refunded.

To return a Target.com item to a store, you must have an in-store receipt from our Web site.

Items listed as "Web only" on their product description page.

Items purchased from the Amazon.com store at Target.com.

Items that have been replaced because they were defective, damaged or incorrect.

To find out if your item can be returned to a Target store, visit our Online Returns Center. The "Method of return" drop-down box will let you know if the item can be returned to a store.

Urban Outfitters

November 15th, 2008 by admin


Urban Outfitters

RETURN POLICY
01 WHAT IS UrbanOutfitters.com's RETURN POLICY?
02 MAY I RETURN MERCHANDISE I PURCHASED AT A STORE THROUGH THE WEBSITE?
03 OUR AFFILIATED URBAN OUTFITTERS STORE RETURN POLICY.
04 MAY I RETURN MERCHANDISE PURCHASED THROUGH THE WEBSITE TO A STORE?.

01_WHAT IS UrbanOutfitters.com's RETURN POLICY?

We want you to love what you ordered. If something is not right, let us know. Follow the directions on the back of the packing slip to return merchandise for credit. If you would like other items you may place another order through the web site or specify what items you would like in the "New Merchandise" area on the packing slip. Pack all items in a secure carton or reuse the original packaging and enclose the packing slip.

UrbanOutfitters uses SmartLabel® to make your return process easy:

-Your packing slip will include a pre-paid, pre-addressed return label.

-No postage is required. The cost of return shipping will be deducted from your refund - $5.95 per package.

-Drop your package in a mailbox, give it to your postal carrier, or take it to any authorized USPS facility.

-Unfortunately we are unable to offer SmartLabel® for Urban Outfitters for packages shipped to AK, HI, US territories or Canada. Please mail these returns to our Return Center at the below address and we will process your return.

You can also send the item back to us at the address below using any other traceable method. Be sure your package is insured and prepaid. Once we receive your package, we will promptly exchange or refund as you instruct.

Our return address is:

UrbanOutfitters.com
30 Industrial Park Blvd.
Trenton, SC 29847
Attn: Returns Department

Please remember to include the order number on your return label.

Your refund will be credited back to the same card used to make the original purchase. Please allow one to two billing cycles from the day you return the merchandise for your account to be credited. Sorry, we cannot accept COD returns. You may also return merchandise you ordered online or though our catalog to any of our stores located in the United States.

Furniture Guarantee

Currently we carry a variety of furniture pieces. If one of these furniture items does not meet your expectations, it may be returned for a refund or exchange within 30 days of delivery. Furniture must be returned in like-new condition with original packaging and materials. Customers are responsible for any return shipping costs. After 30 days, we will replace or refund your purchase for manufacturer defect.
Please call us at 800-959-8794 to inform us of the return. Returns should be sent to:

Urban Outfitters Direct
30 Industrial Park Blvd.
Trenton, SC 29847
Attn: Returns

02_MAY I RETURN MERCHANDISE I PURCHASED AT A STORE THROUGH THE WEB SITE?

Unfortunately, merchandise which is purchased at a store may only be returned at an Urban Outfitters store. The UrbanOutfitters.com Returns Department is unable to process a return for merchandise which was purchased at a store.

03_OUR URBAN OUTFITTERS STORE RETURN POLICY.

Our Urban Outfitters stores gladly accept returns of any unwashed, unworn, unused, or defective merchandise at any time accompanied by an original sales receipt. For items returned within 30 days from the date of purchase, the original method of payment will be refunded (checks/debit are refunded as cash). For items returned after 30 days from the date of purchase, a Merchandise Credit will be issued for the price paid.

For merchandise returned without an original receipt, a Merchandise Credit will be issued for the current retail-selling price of the item(s) returned. Valid photo identification is required for all returns without a receipt.

A one-time price adjustment will be granted when an original sales receipt is presented within 14 days of purchase.

04_MAY I RETURN MERCHANDISE PURCHASED THROUGH THE WEBSITE TO A STORE?.

To return merchandise purchased from our website to one of our stores, please bring the packing slip included with your order, as well as the credit card used to make the purchase and your photo id. Please be aware refunds must be made to the same credit card used to make the original purchase. In the absence of the original credit card, a store credit will be issued.

Waldenbooks

November 15th, 2008 by admin


Waldenbooks

 

Returns To Waldenbooks Stores

Merchandise presented for return, including sale or marked-down items, must be accompanied by the original Waldenbooks store receipt. Returns must be completed within 30 days of purchase. For returns accompanied by a Waldenbooks Store Receipt, the purchase price will be refunded in the medium of purchase (cash, credit card or gift card). Items purchased by check may be returned for cash after 10 business days.

Merchandise unaccompanied by the original Waldenbooks store receipt, or presented for return beyond 30 days from date of purchase, must be carried by Waldenbooks at the time of the return. The lowest price offered for the item during the 6 month period prior to the return will be refunded via a gift card.
Opened videos, music discs, cassettes, electronics and audio books may only be exchanged for a replacement of the original item.Periodicals, newspapers, out-of-print, collectible, pre-owned items, and gift cards may not be returned.Returned merchandise must be in saleable condition.

 

Walmart

November 15th, 2008 by admin


Walmart

Return Policy

Everything in the store can be exchanged or refunded with a receipt within 90 days of purchase... with the exception of a few electronic items and regulated items.

After 90 days with receipt:
If available, we offer repair service through the manufacturer.

Exceptions to 90 Day Return Policy:

45 days with receipt: Computer components and computer accessories.

30 days with receipt: Camcorders and digital cameras.

15 days with receipt: Computers and postpaid cell phones.

These items must be unopened: Prerecorded music, movies, and software products.

Guns & Ammunition: Sales are final.

Tobacco & Alcohol: May only be returned to the store of purchase with original receipt (except where prohibited by law).

WIC Purchases: No refund for WIC-acquired items. WIC-acquired items that are defective or out-of-date may only be exchanged for identical product. WIC-qualified items must be returned with the original receipt.

SATISFACTION GUARANTEED
Our goal is to satisfy our Customers... by Exchange, Refund, or Repair.

 

 

 

Marshall’s

November 15th, 2008 by admin


Marshall's returns-
Our customers continue to be our top priority. If you’re not satisfied with your purchase, return the merchandise accompanied by a register receipt within 30 days of purchase, for an exchange or refund. A 10 day period is required for a cash refund on check purchases.
Merchandise that is used or worn will not be accepted for refund or exchange. Returns of swimwear and intimate apparel require tickets properly attached to the merchandise. Other restrictions may apply.
Unfortunately, many retailers are subject to fraudulent return activity. Returns may also be limited or declined based upon our refund verification system, which is used to process and track returns to help administer our loss prevention program.

Valid ID (drivers license, military ID, state issued photo ID card), name, address and signature are required for non-receipted returns. Customer signature may be required for returns (receipted and unreceipted). To learn about how we use and handle your information, please see our Privacy Notice online.

Lucky Brand Jeans

November 15th, 2008 by admin



Lucky Brand Jeans

RETURN POLICY

30 Day Online Return/Exchange PolicyTo Return or exchange merchandise, please contact our customer service representative by e-mailing us at customercare@luckybrandjeans.biz, by calling (800) 964-5777 or by faxing us at (805) 781-2978. Your total satisfaction is our top priority.Here at Lucky Brand Jeans, we want to make sure that you are completely satisfied with your purchase. If for any reason you are unhappy with an item you have purchased, please return it within 30 days of the date of invoice (or as permitted under the exceptions indicated below). We will gladly exchange your product or credit your account. Please note: All products must be returned in their original condition, unworn and unwashed with tags still attached, with a copy of the invoice and the reason for return included.

Return shipping charges are the responsibility of the customer. If, for any reason, you would like to EXCHANGE a product, luckybrandjeans.com will happily ship the replacement at NO SHIPPING CHARGE to you.

 

Exceptions to Return Policy

SALE Merchandise:   Returns or exchanges purchased from LuckyBrandJeans.com must be returned to the online store within 15 days of the invoice date. Returns or exchanges on sale merchandise will not be accepted at our retail stores.

FINAL SALE Merchandise:   All sales are final. Absolutely no refunds or exchanges will be accepted at the online or our retail stores. No price adjustments on previous purchases. No exceptions. Prices shown reflect the additional discount taken.

Lucky Brand Jeans Retail & Outlet Store Purchases: 

Returns or exchanges from our retail stores will not be accepted.

 

Gift Cards:  Returns or exchanges will not be accepted.

 

Acccessories  Returns or exchanges must be made through LuckyBrandJeans.com and will not be accepted in our retail stores.

 

Swimwear:  Returns or exchanges must be made through LuckyBrandJeans.com within 15 days of the invoice date. They will not be accepted at our retail stores. Additionally, due to the intimate nature of swimwear, items must be unworn with all tags and hygiene strip intact.

 

You have two ways to return your purchase:

1) Send it back to us. When you receive your purchase, examine it carefully. If for any reason you are not satisfied with the order you receive from Luckybrandjeans.com, login here and make the appropriate selections. We will then e-mail you a Return Authorization Number (RMA#) and instructions. Upon return and receipt of the product, Luckybrandjeans.com will exchange or credit the item, less appropriate adjustments for shipping and handling.

Your package will include a pre-paid, pre-addressed return label. No postage is required, as the cost of return shipping will be deducted from your refund or exchange. The cost for return shipping and handling is as follows: 1 item - $5.50, 2 or more items- $8.50.

OR:  If you would prefer to send it back to us using an alternative method, you may send it to us at the address below. Upon receipt of your package, we will exchange or refund your purchase. Our return address is:

Lucky Brand Jeans-Returns
1150 Laurel Lane
Suite 100
San Luis Obispo, CA 93401

All products must be returned in their original condition, unworn and unwashed with tags still attached, with a copy of the invoice and the reason for return included.

2) Return it to any one of our Lucky Brand Jean Stores. Simply bring your shipping invoice, plus a copy of your order confirmation to make a return or exchange. Important: we need the confirmation to ensure that you are credited the proper amount for your merchandise. Visit any one of our Lucky Brand Jean Stores in the U.S. Check out our "Store Locator" on the site and view our "Lucky Stores" list to find the one nearest you.

Upon return of the product, the Lucky Brand Jeans store will exchange, refund, or credit the item, less appropriate adjustments for shipping and handling

Please note: returns will only be taken at our own LUCKY BRAND BRAND stores, not any other retail stores or any of the Lucky Brand Jean Outlet stores. For a listing of Lucky Brand Jean Stores Click HERE and view "Lucky Stores".

Lids

November 15th, 2008 by admin


 

Lids

RETURN POLICY

How do I make an exchange?
In order for custom embroidered product to be processed correctly, a Customer Care Representative must give you authorization for your return or exchange. Custom embroidered merchandise must be mailed back to lids.com™ to be processed.

When requesting an exchange, we cannot guarantee that the replacement item(s) you wish to receive will be available at the time your request is processed. We highly recommend that you simply return the item(s) you wish to exchange and place a new order for the replacement item(s) on lids.com™/hatworld.com™. By doing this, you will receive your new item(s) faster and with a much better chance that they will be in stock.

What is the Return Policy?
Items that have received custom embroidery services require prior authorization in order to be returned. Please contact our Customer Care Department at 1-888-564-HATS (4287). These items may only be returned if they differ in hat style, color, size or embroidery than originally ordered.

If you are unsatisfied with your purchase and have your original receipt or packing slip, we will gladly issue a refund within 30 days of the purchase. Without a receipt or packing slip, you may receive an exchange or merchandise credit in the form of a gift card. Refunds for items returned after 30 days of original purchase date will be in the form of a gift card and will be returned at the current retail price. Items returned after 90 days of purchase will not be accepted. All items must be unworn, unwashed and in new condition.

Any discount received as part of a Buy One Get One Half Off promotion will be forfeited if the full price item is returned. Shipping and handling fees, including those to ship hats back to lids.com™ are non-refundable. On a case by case basis, we will issue a credit for reasonable and customary freight charges (up to $4.99) if the returned item is defective or incorrect. Please include a postal receipt in your return package.

When requesting an exchange, we cannot guarantee that the exchange item you wish to receive will be available at the time your request is processed. We highly recommend you simply return the item you wish to exchange, and place a new order for the replacement item on lids.com™/hatworld.com™.

Due to carrier transit times, please allow up to 3 weeks from the date you mail your package for your return to be processed completely.

Where can I return an item? 
You can return a purchase from lids.com™/hatworld.com™ to any of our local retail stores or return it by mail to our Customer Care Department.

Please note that orders over $100.00 or items not carried in the stores, will need to be returned to our Customer Care Department.

 

How do I return an item?

 

Store-Simply take your item(s) and packing slip to one of our local retail stores near you to process your return.

Mail-

-Please refer to your packing slip for detailed return information.
-Pack the item securely in the original package, if possible.
-Enclose the bottom portion of the original packing slip with the item(s). Be sure to keep the top portion of the packing slip for your records. If you cannot send your packing slip, please include your order number, billing name and address with the item(s).
-All item(s) must be returned in new condition (unwashed and unworn), in the original boxes (whenever possible), and with all paperwork, parts and accessories to insure full credit.
-Please do not return items in envelopes. Packaging in this manner may damage items during the shipping process. If the item is damaged, a refund may be issued in the form of a gift card.
-All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.
-For your protection, we recommend that you use UPS or Insured Parcel Post for your return. Ship the return package to:

 

lids.com
Returns Department
7555 Woodland Drive
Indianapolis, IN 46278

US Orders ONLY.

 

 

 

 

Lowe’s

November 15th, 2008 by admin


Lowe's

Returns and Refunds Policy-
Our ultimate goal is for you to be completely satisfied with your purchase from Lowe's. If you receive an item you are dissatisfied with, you may return it within ninety (90) days** to any Lowe's store for a refund or exchange within our current return policy guidelines. For additional assistance, visit your local Lowe's store or you may call toll-free 1-800-890-5932 and one of our customer service representatives will be glad to recommend alternative return options that may be available. Information contained on the invoice will be necessary to process the return or refund. Please have the invoice ready when you call. After the return period**, products will be covered by the manufacturer's warranty as applicable.
**30 days for Outdoor Power Equipment
(mowers, chainsaws, blowers, tillers, trimmers and pressure washers)

**7-days for Major Appliance Manufacturer Defect
(We will replace your major appliance within 7 days of delivery/purchase if the unit has a manufacturing defect. Contact the Lowe’s store listed on your receipt to arrange replacement)

After 7 Days for Manufacturer Defective Issue: Please Call Lowe’s Service Advantage hotline toll-free at 1-888-77-LOWES (56937) to set up a factory-certified service appointment in your home, or for any general assistance, or use and care questions. Canadian customers, please click here to be taken to Service Advantage-Canada.

Store Refunds, Returns and Exchanges

If you choose to return or exchange your product at one of our retail stores, please bring your receipt or invoice with you to ensure a quick and hassle-free return. To find your nearest Lowe's store, use our store locator, or call our automated line at 1-800-890-5932.

Please note: Shipping charges are not refundable.

Shipped Merchandise Returns/Exchanges

If you are returning merchandise in new, unused condition, contact us within 90 days from receipt. If you have a return/exchange due to shipping error, defect, or damage, contact us within 90 days from receipt to qualify for a no-charge pickup. Contact us toll-free at 1-800-890-5932. One of our customer service representatives will provide you with simple instructions for returning the item. Please have the invoice ready when you call. A copy of the invoice must accompany all returns. A replacement item will be shipped to you once the item being returned has been received.

Please note: APO/FPO ship-to addresses are not eligible for no-charge pickup.

Please report items that are damaged or missing within 3 days of delivery.
Contact us toll-free at 1-800-890-5932.
Refunds

If you receive a product you are dissatisfied with for any reason other than a shipping error, defect or damage, simply call us toll-free at 1-800-890-5932. One of our customer service representatives will provide you with simple instructions for obtaining a refund for the item. Please have your invoice ready when you call. Your refund will be processed when the item being returned has been received. Refunds will be made by crediting the original method of payment (i.e. credit card, in-store account, etc.).

Please note: Shipping charges are not refundable.

Special Order Sales

Special Order items are ordered according to the customer's specifications.

 

 

Williams-Sonoma

November 15th, 2008 by admin


Williams-Sonoma

Return PolicyIf you are not completely satisfied with a Williams-Sonoma purchase or gift for any reason, please return it for exchange or merchandise credit; refund checks will be issued only for items purchased by cash. Refund checks are unavailable to registrants for registry gifts. You may return Williams-Sonoma merchandise at any Williams-Sonoma store or by mail. The following policies apply to all returns:

Returns with the original purchase receipt will be exchanged or refunded in the original tender.

Returns with a gift receipt, including gift-registry returns, will be exchanged or refunded for the value indicated on the gift receipt in the form of a merchandise credit.

Returns without the original purchase receipt, including gift-registry returns, will be exchanged or refunded at the current selling price in the form of a merchandise credit.

Returns by Mail

To return an item by mail, please follow the instructions included in the shipping package:

Complete the Return Form attached to the invoice or gift receipt that accompanied your Williams-Sonoma merchandise. In the appropriate box on the Return Form, indicate the reason for the return and the action to be taken, such as replacement or merchandise credit. Place the Return Form in the box with your merchandise. Be sure to tear off the top portion of the form and keep it for your records.

If you do not have your original invoice or gift receipt, please include a letter with your returned merchandise that includes the following information:Your name
Address
Phone number
Order number
Item name/description
Reason for return
Action to be taken (replacement or merchandise credit)

Use the shipping carrier most convenient for you, and send the package to the following address, where your return will be processed according to your instructions:Williams-Sonoma
4300 Concorde Road
Memphis, TN 38118

If you have any questions about our return policy, please call us at (877) 812-6235,
4:00 a.m. PST - 9:00 p.m. PST, seven days a week.

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