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Bass Pro Shops

October 4th, 2009 by admin

Bass Pro Shops Return Policy-

Due to tax reasons, items must be returned to the store where they were purchased.

If the item was purchased at a Retail Store, you may return it to us within 30 days of purchase. Two return options are available. The item(s) may be returned in person to the retail location or the item(s) may be shipped to the Bass Pro Shops Retail store where the item(s) were purchased.

Returning to a Retail Location: Upon entering the store, approach the greeter’s desk to have the returned merchandise checked. Once the merchandise has been checked, you may take it to the Customer Relations Desk for return processing.

Mailing Returns to a Bass Pro Shops Retail Store Return Department: Please include a note with your name, address and phone number in addition to a copy of the original receipt. Briefly explain why you are returning the item and whether you'd like a refund or exchange for another item. If we have any further questions regarding your return, we will contact you as soon as possible. Repackage the merchandise and return via ground service of your choice or USPS insured, for your protection, to the address of the store where item(s) were purchased.

Refunds: With a receipt-If your store receipt reflects that you paid by cash or check, you will be refunded cash. If you paid with a credit card, a credit will be issued to your credit card.

If you do not have the receipt, a valid picture ID will be required for a return. An even exchange or merchandise only card will be issued. Bass Pro Shops reserves the right to limit the number of returns without a store receipt.

Retail store locations do not accept the return of items purchased through the catalog/online.

Other return restrictions may apply, please contact your local retail store for additional information on returns.




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