Office Depot

November 16th, 2008 by admin

Office Depot

Returns and exchanges.

Office Supplies:

If you are dissatisfied with your purchase for any reason, you can return it for a refund, exchange, or credit within 30 days of purchase with your original receipt, packing slip or email confirmation to any of our stores; for delivery orders, call 1-800-GO-DEPOT (1-800-463-3768) to arrange a free pick up.

Software:

If unopened, you can return software for a return, exchange, or refund within 14 days after purchase. Opened software is non-returnable. Downloadable software purchases are non-returnable.

Technology:

Because technology can change so rapidly, notebook PCs, multimedia projectors, PDAs, handheld computers, and digital cameras can only be exchanged for the same item within 14 days of purchase. Desktop computers, monitors, printers, scanners, faxes, multifunction machines, and Configure To Order (CTO) computers must be returned in their original packaging with UPC codes and with all accessories within 14 days of purchase to qualify for a full refund, exchange, or credit. Some returns or exchange requests that don't qualify under Office Depot's return policy may qualify for service or repair under the appropriate manufacturer's warranty. Call us at 1-800-GO-DEPOT (1-800-463-3768) to ask about Office Depot's Performance Protection Plans or for help in locating the manufacturer.

Furniture:

Any stocked furniture item in new condition, unassembled and in the original packaging with UPC code, may be returned within 14 days of purchase for an exchange, credit, or full refund.

Special Orders:

Custom-ordered items, Manufacturer Direct items, and custom imprinted items are made to your specific requirements and therefore cannot be returned.

Tech Depot by Office Depot
Technology products sold by Tech Depot are subject to Tech Depot return policies and a Return Authorization must be requested in advance. Please call 1-800-721-8344 or consult the policy at Tech Depot General Policies

. Merchandise may NOT be returned to an Office Depot Retail Store or picked up by our Delivery Driver Network.

Compaq Configure to Order Products
For custom configured Compaq products, please contact Compaq's Return Center at 1-800-652-6672.